Does My MLS Block A Country I'm Traveling To?
Each MLS sets their own security rules. But most do not block specific countries, instead they block what appears to be bad behavior.
In some circumstances, users may encounter access restrictions when attempting to log in from certain countries that their Multiple Listing Service (MLS) objects to. These restrictions are typically implemented to maintain the integrity and security of MLS data in line with regulatory requirements and specific MLS policies. While it is rare, some MLSs have determined that access from specific regions outside their jurisdiction presents a compliance or security risk. However, it is important to understand that the majority of MLSs do not rely solely on the geographic location from which a user signs in. Instead, they leverage Solid Earth's proprietary security algorithm, which evaluates user behavior and login patterns to safeguard data access. This advanced algorithm detects unusual or suspicious activity—such as attempts to access the MLS platform from new or unrecognized environments—and may result in account restrictions to protect both the user and the MLS data environment.
If you find your access unexpectedly blocked while traveling or working internationally, we recommend contacting your MLS directly for clarification on specific policies or to resolve access issues. MLS representatives are best equipped to explain any country-based restrictions or particular requirements that apply to your account.
It is also crucial to note that sharing your MLS login credentials with another person is a violation of our terms of service. Any form of password sharing undermines the security protocols that protect MLS systems and user data, and may result in permanent suspension of your access. If you require someone else, such as an assistant, to have access to MLS resources on your behalf, please reach out to your MLS to request the creation of an authorized assistant account. This ensures compliance with MLS policies while enabling team productivity and maintaining robust security standards. For any questions or concerns about blocked access or account usage policies, please contact your MLS.