How Do I Update My Email? 

If you need to update your email address, please reach out directly to your MLS or Association’s support team who will conduct a review to ensure your account stays secure.

All dashboard information—such as your contact details, access credentials, and agent profile data—is pulled in real-time from your MLS or Association’s official records and can not be edited directly within the Solid Earth system - for security purposes.

As soon as your email address is updated within your MLS or Association of Realtors systems, the changes will automatically be reflected on your dashboard within 5 minutes, eliminating the need for manual adjustments and ensuring data consistency across platforms.

This seamless integration is designed to keep your contact information accurate and reduce administrative overhead for MLS executives, association staff, and brokerages. For further assistance or to confirm when updates will be visible on your dashboard, please consult your MLS or Association’s administrative policies or connect with their helpdesk support team. This approach helps maintain data integrity across the platform and supports uninterrupted access to important communications and resources.